Compliance Health Score Isn’t Updating

Possible Causes:

• Baseline scan incomplete.
• Evidence uploaded but not mapped to controls.
• Cached or stale calculation.

Steps to Fix:

1. Go to Dashboard → Last Scan. Check timestamp.
2. If older than 24 hours, click Run Compliance Check.
3. Go to Evidence Library → Unmapped and map artifacts to controls.
4. Verify integrations are connected.

• If still unresolved, open a support ticket with org ID and screenshots.