Quick checks and fixes for the most frequent errors.
Possible Causes: Baseline scan incomplete. Evidence uploaded but not mapped to controls. Cached or stale calculation. Steps to Fix: Go to Dashboard → Last Scan. Check timestamp. If older than 24 hours...
Steps: Go to Workflows → Triggers → Logs. Review errors such as webhook timeout or disconnected integration. Retry or edit trigger logic. Reconnect integrations if disconnected. If Unresolved: collect...
Steps: Confirm file type is supported (PDF, PNG, JPG, DOCX). For large files, upload via Google Drive. Download locally to confirm file integrity. If the issue persists, re-upload the file or open a s...